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Privacy Policy

As Başpınar & Partners (“Başpınar”), we prioritize the security of your personal data that we process on our website baspinar.av.tr in accordance with the Law on the Protection of Personal Data (“KVKK”), as the data controller defined in the Law on the Protection of Personal Data No. 6698, and therefore we aim to inform you about the subject through the information we will provide in this Disclosure Text.

1- Purposes of Processing Your Personal Data

Your personal data is processed in accordance with the Personal Data Protection Law No. 6698 (“Law”) and other secondary regulations related to the Law and the Institution’s decisions, for the purposes and legal reasons stated below:

Communication: We may contact you for various purposes using the personal data you provide to baspinar.av.tr. Examples of these include sending reminder and warning messages and responding to messages you have sent to us.

Legal Obligations: If required by any legislation to which baspinar.av.tr is subject, your personal data may be processed, transferred and stored for the period stipulated in the relevant legislation or required for the purpose.

Dispute Resolution: Başpınar may process your personal data and share it with the relevant legal authorities in order to prove that it has carried out lawful transactions and fulfilled its legal obligations in case of disputes that may arise in the future and to ensure the resolution of disputes.

Improvement of Services and Customer Satisfaction: Your personal data is processed for the purposes of conducting analytical studies to improve your baspinar.av.tr experience, evaluating your requests, complaints and suggestions, and taking actions to increase customer satisfaction and service quality.

2- Legal Reasons for Processing Your Personal Data

Your personal data is processed at Başpınar if at least one of the legal reasons stated in the Law exists. The legal reasons on which the above-mentioned personal data processing purposes are based are as follows:

  • The data processing activities we carry out in order to fulfill our legal obligations are based on the legal reason clearly stated in Article 5/2 (ç) of the Law.
  • The cases where personal data is processed for the resolution of disputes are based on the legal reason of establishing, exercising or protecting a right specified in article 5/2(e) of the Law.
  • Activities based on the improvement of services, customer satisfaction and communication purposes are carried out based on the legitimate interest legal reason regulated in article 5/2(f) of the Law.

3- Transfer of Personal Data

Your personal data may be shared with relevant institutions and organizations for the purpose of completing the transactions you have made through baspinar.av.tr and for their evaluation and management by Başpınar in other ways. In addition, your personal data may be shared with Başpınar’s business partners within the framework of the conditions specified in Articles 8 and 9 of the Law and with relevant public institutions and organizations upon request within the scope of fulfilling legal obligations.

4- Methods of Collecting Personal Data

baspinar.av.tr may collect your personal data electronically through the call center and e-mail channels and also through all kinds of data input possibilities, comment boxes, answer sections and other forms on baspinar.av.tr and related analysis tools within the scope of the services it offers to you and the data processing purposes specified above. In addition, your personal data is obtained through cookies used on baspinar.av.tr.

5- Your Rights

As personal data owners, if you submit your requests regarding your rights to Başpınar, Başpınar will finalize the request free of charge as soon as possible and within thirty (30) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, Başpınar will charge the fee in the tariff determined by the Personal Data Protection Board. In this context:

  • Learning whether personal data is being processed,
  • To request information regarding the processing of personal data,
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom personal data is transferred, either domestically or abroad,
  • To request correction of personal data if it is processed incompletely or incorrectly and to request notification of the action taken to third parties to whom personal data is transferred,
  • Requesting the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the Law and other relevant legal provisions, and requesting that the action taken within this scope be notified to third parties to whom personal data has been transferred,
  • To object to a result that is to the detriment of the person himself/herself, as a result of the analysis of the processed data exclusively through automatic systems,
  • In case of damage caused by the unlawful processing of personal data, you have the right to demand compensation for the damage.

In matters related to the processing of your personal data, you must submit your application to Başpınar by filling out the application form on Başpınar’s website, in writing or by using your registered electronic mail (KEP) address, secure electronic signature, mobile signature or your previously notified electronic mail address that is in our records. Başpınar may request additional verifications (such as sending a message to your registered phone, calling you) in order to determine whether the application belongs to you and thus protect your rights, depending on the nature of your request and your application method.